Our team of Directors boasts over 70 years of collective expertise across various domains. They have international management experience supported by global businesses like British Telecomms, Shell Energy, AT&T and level 3 Communications. Our larger management team combines extensive knowledge in call centre management, technology design and implementation, talent management, process optimization, and quality assurance. Together, we are committed to driving excellence and innovation in every aspect of our work.
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Happy Ntshingila
Group Chairman
Happy brings a wealth of marketing leadership and innovation to CoActivate Group. With a distinguished career that includes co-founding South Africa’s first black-owned ad agency, HerdBuoys, and serving as CEO of HerdBuoys McCann Erickson, Supersport, and Group Chief Marketing Officer for ABSA, Happy offers extensive award-winning experience and strategic insight.
Roger Gerrish
Group CEO
Roger is our go-to for entrepreneurial leadership and innovation. He shapes our strategic vision and drives commercial growth with a focus on bold, forward-thinking solutions.
Sharon Vernon
Operations & HR
Sharon streamlines our BPO operations and HR, making sure our processes are efficient and robust, our people are the right fit and our team environment is both energized and engaged.
Roland Mazery
Technology & Analytics
Roland spearheads our IT and analytics strategies, turning complex data into actionable insights and ensuring our technological infrastructure is both innovative and reliable.
Jo Royden-Turner
Development & Quality
Jo leads our development and quality assurance efforts, driving technology innovation while ensuring our solutions meet the highest standards of excellence and reliability.
Sarah Pitman
Group Marketing Manager
Sarah leads group marketing for all our companies, developing cohesive strategies that enhance our brand presence and drive market engagement.
Gail Govender
Training Manager
Gail heads our training and development initiatives, fostering a culture of continuous learning and growth. Her dedication to crafting impactful programs ensures that our teams are equipped with the skills and knowledge needed to excel.
Thanusha Pillay
Recruitment Manager
Thanusha manages our recruitment efforts with a focus on attracting top talent that aligns with our company culture and values. Her strategic approach to sourcing and selecting candidates ensures we build a diverse and dynamic team.
Ashveer Nagasur
IT Manager
Ashveer leads our IT team with a vision for innovation and efficiency, ensuring our technology infrastructure supports and enhances business operations.
Lorisha Emile
Quality Assurance Operations Manager
Lorisha oversees our Quality Assurance operations, ensuring that our standards are not just met but exceeded. Her meticulous attention to detail and commitment to continuous improvement drive operational excellence throughout the organization.
Sugan Moodley
Call Centre Operations Manager
Sugan oversees our call centre operations, ensuring seamless service delivery and exceptional customer experiences. With a keen eye for efficiency and process improvement, he cultivates a motivated team that thrives on collaboration and performance excellence.
Sizwe Magagula
Head of Field Sales
Sizwe leads our field agent teams nationwide, ensuring they operate with excellence and consistency. His focus on empowering agents and fostering collaboration drives high performance.
